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Windows App - unexpected and unexplained exit when downloading logs...

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(@patelparag)
Eminent Member Customer
Joined: 4 years ago
Posts: 20
Topic starter  

I was trying to download the logs from my mini-ikon over the weekend. I can see (and download) the events log, but every time I try to download the logs, the app closes with no error message.

FBL f/w: 3.4.100 updated to 3.4.103 after first app-exit.

(I just updated to 3.4.100 a couple weeks ago, first flight after change)


   
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(@customercare)
Reputable Member Admin Registered
Joined: 6 years ago
Posts: 1118
 

As it is explained in the message that appears after a firmware update, when the formats by which data is saved in the recorded logs memory change in new firmware (especially when doing the first intial update by switching from production firmware to the latest firmware), it is necessary to reformat the recorded logs memory using the special button with the red writing, "Erase Logs mem.".


   
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