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[Solved] Sat port 2 not functioning

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(@rburrows)
Active Member Customer
Joined: 6 years ago
Posts: 6
Topic starter   [#63]

I have a new ikon2 bt I set up recently And had a hard autorotation happen after going into failsafe mode.  I start looking into my Rx setup and I find out that sat 2 isn’t showing any signal in logs.  I try unplugging Sat1 and I lose all signal.  I swapped sat 2 over to port 1 and I regain signal. I have 2 lemon rx diversity satellites connected and I’m using a dx6i.  Is there anything I can do to get this working correctly?  I know this is a ikon but I assume I’ll have more assistance on the brain forum.  I’m attaching my config file and a recent bench log with tx data on it. 



   
(@rburrows)
Active Member Customer
Joined: 6 years ago
Posts: 6
Topic starter  

 attachments



   
(@customercare)
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Joined: 8 years ago
Posts: 1308
 

Good morning
Let's see that your unit's firmware is 3.3.000 and not the last 3.3.003
We see that you have activated the unit Thursday, January 16, 2020 05:08:52. So it is extensively under warranty and you can then ask HeliDirect from whom you purchased the unit and who is the official distributor the free replacement under warranty. As we have always been told by HeliDirect customers, their service is very good. Of course they only respond on business days and during business hours. On Saturdays and Sundays they usually do not answer and the same if there are holidays (EG: Marter Luter King day).

However, if the LED of the satellite connected to the SAT1 connector lights up it means that it is powered. So the GND and +3.3V signals of the SAT1 connector work correctly. Moreover, if you managed to bind the satellite when it was connected to the SAT1 connector, it means that also the signal is present on the signal contact of the SAT1 connector.
Usually when there are problems with the satellites, in 99% of the cases it is a problem of the thin cables that tear, short circuit with the adjacent cables or are crimped onto the plastic and this causes false contacts.
Or the satellite bind did not occur correctly and/or has been erased.
We therefore suggest replacing the cable and redoing the satellite bind.
We also add that the development of our products is always done by us and our beta testers with original products. Therefore using Spektrum satellites. From what we have been told by the Spektrum developers we are in constant contact with, none of the non-original satellites on the market are 100% compliant with the Spektrum operating protocol.



   
(@rburrows)
Active Member Customer
Joined: 6 years ago
Posts: 6
Topic starter  

@customercare

Thank you for the quick reply! I did swap the cables when I tried both satellites on port 1 but neither sat and cable would work on Port 2.  I will try rebinding And hope that works, if not I’ll work with heli direct for warranty!



   
(@steve-belliveau82)
Active Member Customer
Joined: 6 years ago
Posts: 9
 

I have an Ikon2BT and a Brain2BT, and Sat2 is not working on either of mine as well. The Ikon2BT has never been crashed, and has less than 30 minutes flight time. The brain2 is brand new and has never been flown, timer still shows 0 minutes flight time. I first noticed sat2 not working in the Ikon2 when reviewing logs of headspeeds for my goblin 570 maiden flight, and saw sat2 fades at 65535. After diagnosing a bad sat2 port, I tried it in my brand new Brain2, and sure enough even brand new out of the box, the sat2 port in the brain2 doesn't work either.

I can bind to my DSMX Spektrum satellites while plugged into either sat port, but the sat2 port has never worked in either unit.

Attached is my MTR file.

Here is a video of sat1 working and sat2 not working on the Brain2:

https://youtu.be/AoY3AUnZRj g"> https://youtu.be/AoY3AUnZRjg

 



   
(@customercare)
Reputable Member Admin Registered
Joined: 8 years ago
Posts: 1308
 

Good morning
As you can see from the video below made yesterday and uploaded today, a Brain2+BT control unit with firmware 3.3.003 software 3.3.003 and with uploaded the same configuration you sent, a satellite connected to the SAT2 port works correctly (green LED on and input signal cursors working).
There are therefore no problems in the firmware or in the 3.3.003 software.
Yours may therefore be a defective control unit to send to the store (physical or online) to have it replaced under warranty.
However, the fact that you say you have the same problem on two different units (Brain2 and iKon2) is highly unlikely.
Are you sure you have never connected anything different from satellites to the SAT2 ports of the two control units that could have damaged the input ports? Have you checked with a magnifying glass that the pins of the two SAT2 connectors are aligned and in place and have not been pushed into the control unit by a crooked or badly inserted connector?
Are you sure that both satellites have been binded in DSMX 11mS mode and not in DSMX 22ms or DSM2 22mS or DSM2 11mS mode?
Which transmitter do you use? Are you sure your transmitter can handle two satellites at the same time and then store two different serial numbers? Have you recently updated your transmitter's firmware to the latest version? What version of firmware are you using in your transmitter?

In the configuration file sent, we see that your control unit has Flight Logs active and so when you connect to the software the red led always on starts to fast blink but in the video you posted the red led indicates that the recording is not active. So, the control unit of the video is not using the same configuration that you sent us.
We also see that the control unit has been activated on Wednesday 24 July 2019 12:22:12
During these almost seven months had worked without problems?

SAT2 working alone

 



   
(@steve-belliveau82)
Active Member Customer
Joined: 6 years ago
Posts: 9
 

I am running software version 3.3.003 and firmware 3.3.003 on both the Ikon2BT and Brain2BT.

I have only connected new dsmx satellites with new cables to both sat ports on both units. All pins in both ports on both units are undamaged.

The configuration file I sent is what I have loaded in the Ikon2BT, which I bought used and has 23 minutes on the flight timer. The Brain2BT in the video is brand new from AMain, and the only programming I have done to it is update the firmware, set orientation to "top up wires back" in panel 2, and in panel 3 set to DSMX satellite.

My transmitter is a Spektrum DXe, it does have the latest firmware (I forget which version) and it only binds in DSMX 1024/22ms. Could this be the problem? Does sat2 port only work with DSMX 2048/11ms?

If I bind with two sats installed, both sats bind successfully with my transmitter, they both light up solid, there is signal through sat1 and I can fly perfectly fine, but there is no signal through sat2 port.

If I bind with only one sat installed in sat2 port, the sat binds successfully with my transmitter and lights up solid, but there is no signal at all.



   
(@steve-belliveau82)
Active Member Customer
Joined: 6 years ago
Posts: 9
 

My transmitter can definitely bind and transmit signal through two satellites at the same time. I connected one sat to sat1 with both my ikon2 and brain2, and put both into bind mode at the same time, and my transmitter will successfully bind to both and transmit signal to both at the same time. Both get green light indicating this. Link to video below.

Through process of elimination with everything else I have tested, this points to either: 1) a bad sat2 port in both units, or 2) the sat2 port not operating correctly when bound in 1024/22ms mode. I will attempt to borrow a different transmitter from a friend to see if sat2 works with his transmitter, but that may take a few days.

https://www.youtube.com/watch?v=9Eu-GoAlZz8



   
(@customercare)
Reputable Member Admin Registered
Joined: 8 years ago
Posts: 1308
 
Posted by: @steve-belliveau82

 My transmitter is a Spektrum DXe, it does have the latest firmware (I forget which version) and it only binds in DSMX 1024/22ms. Could this be the problem? Does sat2 port only work with DSMX 2048/11ms?

This is important information you didn't give before.
As you can read from the side instructions and from what is written in the icons, Brain2 control units do not have a 1024 DSMX connection.
At 1024 bit only binding and connection in DSM2 mode is provided (and DSMX satellites are backwards compatible with DSM2 protocol).
Since there is no such binding and connection, anything could happen.
The LED on the satellites only indicates the correct radio frequency connection. The data connection from the satellite to the control unit is quite different and the 2048 and 1024 protocols are completely different since the 1024 protocol only handles a maximum of 7 channels.
At this point I ask if when the satellite is connected to the SAT1 port the sliders in the "Transmitter Setup (Input)" panel move correctly when you move the transmitter sticks. This is a very important thing that you have never said.

Have you tried in the "Receiver Selection (Input)" panel to select the DSM2 22mS icon and see what happens?

Have you tried to put the transmitter in DSM2 mode (if the transmitter can do that) and bind the satellites in to DSM2 mode and see what happens?



   
(@steve-belliveau82)
Active Member Customer
Joined: 6 years ago
Posts: 9
 
Posted by: @customercare

This is important information you didn't give before.
As you can read from the side instructions and from what is written in the icons, Brain2 control units do not have a 1024 DSMX connection.
At 1024 bit only binding and connection in DSM2 mode is provided (and DSMX satellites are backwards compatible with DSM2 protocol).
Since there is no such binding and connection, anything could happen.
The LED on the satellites only indicates the correct radio frequency connection. The data connection from the satellite to the control unit is quite different and the 2048 and 1024 protocols are completely different since the 1024 protocol only handles a maximum of 7 channels.
At this point I ask if when the satellite is connected to the SAT1 port the sliders in the "Transmitter Setup (Input)" panel move correctly when you move the transmitter sticks. This is a very important thing that you have never said.

Have you tried in the "Receiver Selection (Input)" panel to select the DSM2 22mS icon and see what happens?

Have you tried to put the transmitter in DSM2 mode (if the transmitter can do that) and bind the satellites in to DSM2 mode and see what happens?

I can not set my transmitter to DSM2. My Tx only operates at DSMX 22ms.

If I set the "receiver selection input" to DSM2 11ms, the transmitter will not bind. If I put the "receiver selection input" to DSM2 22ms, the transmitter will not bind. If I select SRXL, the transmitter will not bind. My transmitter will only successfully bind when set to DSMX 11ms, but the connection shows 22ms in the log, and the specs for my transmitter state it only operates in 22ms DSMX.

While connected with sat1, on the transmitter setup panel, I get perfect operation of all 9 channels. All sliders move properly and allow me to set accurate endpoints, I can switch setups, I can toggle B-Aux1 and B-Aux2 between -100 and +100.



   
(@customercare)
Reputable Member Admin Registered
Joined: 8 years ago
Posts: 1308
 
Posted by: @steve-belliveau82

I can not set my transmitter to DSM2. My Tx only operates at DSMX 22ms.

Did you buy the transmitter in the USA or the EU?
In "System Setup" mode you should see a "Frame Rate" menu where in addition to the frame rate there should be a field that can be changed from DSMX to DSM2.



   
(@steve-belliveau82)
Active Member Customer
Joined: 6 years ago
Posts: 9
 
Posted by: @customercare
Posted by: @steve-belliveau82

I can not set my transmitter to DSM2. My Tx only operates at DSMX 22ms.

Did you buy the transmitter in the USA or the EU?
In "System Setup" mode you should see a "Frame Rate" menu where in addition to the frame rate there should be a field that can be changed from DSMX to DSM2.

I bought it in the USA.

In Transmitter Settings, I only have access to the "stick mode: mode 2" and "battery type/alarm settings: LiPo". There is nothing for frame rate or DSMX/DSM2



   
(@customercare)
Reputable Member Admin Registered
Joined: 8 years ago
Posts: 1308
 

When you select a protocol in Brain2 and then put the satellites into bind mode (via software or hardware), the brain2 sends a number of pulses as required by the Spektrum protocol to put the satellites into bind mode waiting to be binded in to DSM2-1024 or DSM2-2048 or DSMX-2048 mode. The pulses to put the satellites into bind mode DSMX 1024 are therefore never sent to the satellites.
However, your transmitter then binds in a different mode than the satellites waiting to be binded.
This causes unplanned and unmanaged satellite settings.



   
(@steve-belliveau82)
Active Member Customer
Joined: 6 years ago
Posts: 9
 

I have been discussing this issue on helifreak.com in the MSH section. Another member tested his DXe with his MSH FBL and produced similar results where sat2 does not transmit signal. They did find though that a 4649t SRXL receiver can be connected to ch3 and a satellite receiver connected to sat1, and both transmit signal, and maintain signal when either one is unplugged. So use of a DXe is apparently the problem, but can still be used having two receivers for redundancy if an srxl Rx is used in ch3 along with a satellite in Sat1.

I have a new DX8G2 on order now, and will be picking up a few 4649T srxl receivers.

 

Thank you for your assistance. I will report back if I continue to have any issues. Your excellent customer service is the reason I chose MSH for my FBL units 🙂



   
(@customercare)
Reputable Member Admin Registered
Joined: 8 years ago
Posts: 1308
 

We have just activated your unit with serial number 0017108692D74F0B so that it can temporarily load beta firmware.
We have also generated the BETA 3.3.005 firmware where we have provided the ability to also manage configurations like yours (a workaround).
Now you can select and then load manually (from the File menu) also the BETA 3.3.005 firmware (only on 0017108692D74F0B unit).
Let us know if with this firmware you can also use the SAT2 set in bind mode by Brain2 as DSMX 11ms but bind with your transmitter as DSMX 22ms.
Thanks for the test.



   
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