New APP Software
 

New APP Software  

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Mark
 Mark
(@mark314d)
Active Member Customer
Joined: 2 months ago
Posts: 2
28/02/2019 1:02 pm  

Hello 

 

I was plugging in the other night to check parameters. I was prompted to update, I see some subtitle changes,

No release notes or info about the release???  is a firmware update around the corner?

I assume the IOS app will follow in the usual 10days?

Thanks for any info

 

-Mark-


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BrainDev
(@customercare)
Member Moderator
Joined: 10 months ago
Posts: 90
28/02/2019 8:30 pm  

What is the "New APP Software" that has been updated? Windows, Android, iOS?
Going to the "About" menu what version do you have now after the update?
Thank you.


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Mark
 Mark
(@mark314d)
Active Member Customer
Joined: 2 months ago
Posts: 2
28/02/2019 11:38 pm  

Hi 

ill confirm when I get home.

bit it was on my windows 10 configured laptop 

and I believe the last 3 digits of the newly installed software was .032 

-Mark- 


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BrainDev
(@customercare)
Member Moderator
Joined: 10 months ago
Posts: 90
01/03/2019 11:30 am  
Posted by: Mark

…. I believe the last 3 digits of the newly installed software was .032

Attention!
If the Windows software version is 3.2.032, it means that you are using the BETA version of the software that updates itself with the releases of each new BETA versions.

USING THE BETA VERSION OF THE SOFTWARE WITH UNITS THAT ARE NOT BETA, YOU MAY HAVE COMMUNICATION PROBLEMS OR ALTERATIONS OF THE PARAMETERS CHANGED IN THE BETA SOFTWARE!!!!

I strongly suggest you to use the Windows control panel and completely uninstall the Windows BETA application, download the "official" standard version (3.2.018) from the download section and install it.


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