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Mark
 Mark
(@mark314d)
Active Member Customer
Joined: 2 years ago
Posts: 2
Topic starter  

Hello 

 

I was plugging in the other night to check parameters. I was prompted to update, I see some subtitle changes,

No release notes or info about the release???  is a firmware update around the corner?

I assume the IOS app will follow in the usual 10days?

Thanks for any info

 

-Mark-


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BrainDev
(@customercare)
Member Admin
Joined: 3 years ago
Posts: 638
 

What is the "New APP Software" that has been updated? Windows, Android, iOS?
Going to the "About" menu what version do you have now after the update?
Thank you.


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Mark
 Mark
(@mark314d)
Active Member Customer
Joined: 2 years ago
Posts: 2
Topic starter  

Hi 

ill confirm when I get home.

bit it was on my windows 10 configured laptop 

and I believe the last 3 digits of the newly installed software was .032 

-Mark- 


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BrainDev
(@customercare)
Member Admin
Joined: 3 years ago
Posts: 638
 
Posted by: Mark

…. I believe the last 3 digits of the newly installed software was .032

Attention!
If the Windows software version is 3.2.032, it means that you are using the BETA version of the software that updates itself with the releases of each new BETA versions.

USING THE BETA VERSION OF THE SOFTWARE WITH UNITS THAT ARE NOT BETA, YOU MAY HAVE COMMUNICATION PROBLEMS OR ALTERATIONS OF THE PARAMETERS CHANGED IN THE BETA SOFTWARE!!!!

I strongly suggest you to use the Windows control panel and completely uninstall the Windows BETA application, download the "official" standard version (3.2.018) from the download section and install it.


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emrekaman
(@emrekaman)
Active Member Customer
Joined: 2 years ago
Posts: 10
 

I just saw new update, 3.2.050. I didn't try it yet. Thanks for your hard work. 🙂


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BrainDev
(@customercare)
Member Admin
Joined: 3 years ago
Posts: 638
 
Posted by: emrekaman

I just saw new update, 3.2.050. I didn't try it yet. Thanks for your hard work. 🙂

Thank you for your appreciation.
We are always pleased when our work is appreciated !


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emrekaman
(@emrekaman)
Active Member Customer
Joined: 2 years ago
Posts: 10
 

Hello again. I've updated a Brain2 and a micro Brain to 3.2.050, made a factory reset, cut the power, re-opened the sw and as defaults, swash type has came selected as HR-3 in tab6, but in tab7 the new icon shows H-3 in both of the units. As like in ccpm tab in advanced. After the other topic of mine, this seems important to me.


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keithwilliamsrc
(@keithwilliamsrc)
Trusted Member Customer
Joined: 2 years ago
Posts: 69
 

I bought the realtime upgrade for the app.  On my Galaxy S10+ the bottom of the app is very close to the bottom of the screen, making it somewhat hard to press the buttons with a case on.  Some of the buttons overlay on top of other features as well, especially in the events page. This is in realtime, recorded logs, vibration, and events page.

 

Screenshot 20190720 152419
Screenshot 20190720 152424
Screenshot 20190720 152111

 


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BrainDev
(@customercare)
Member Admin
Joined: 3 years ago
Posts: 638
 
Posted by: @emrekaman

Hello again. I've updated a Brain2 and a micro Brain to 3.2.050, made a factory reset, cut the power, re-opened the sw and as defaults, swash type has came selected as HR-3 in tab6, but in tab7 the new icon shows H-3 in both of the units. As like in ccpm tab in advanced. After the other topic of mine, this seems important to me.

In your case, simply return to panel 6 and re-select with the mouse the icon of your swashplate even if it appears already selected.
After that, if you go to the next panel 7 you will always see the correct icon of your swashplate.
In the next release (it's already ready we're just waiting for corrections in the new Spanish translations) additional controls have been added in the software and if it was not selected correctly, the swashplate will no longer appear as already selected.


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BrainDev
(@customercare)
Member Admin
Joined: 3 years ago
Posts: 638
 
Posted by: @keithwilliamsrc

I bought the realtime upgrade for the app.  On my Galaxy S10+ the bottom of the app is very close to the bottom of the screen, making it somewhat hard to press the buttons with a case on.  Some of the buttons overlay on top of other features as well, especially in the events page. This is in realtime, recorded logs, vibration, and events page.

 

Screenshot 20190720 152419
Screenshot 20190720 152424
Screenshot 20190720 152111

 

Thanks for the tip. We have taken good note.


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guidopetsch
(@guidopetsch)
Active Member Customer
Joined: 3 months ago
Posts: 6
 

@customercare 

Dear Custumercare,

the new IPhone App V. 3.4.000 won't work with my IPhone5 with iOS 10.3.4. The Update works well, but it is not possible to start the APP. When starting the APP the start screen is shown. After that, the APP closes instantly.

Best Regards,

Guido

 


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BrainDev
(@customercare)
Member Admin
Joined: 3 years ago
Posts: 638
 

Did you just purchase the app and are you starting to use it now for the first time or do you have it and have been using it for some time and previous versions worked while the new version no longer works?
What model of flight control unit are you using? One with built-in Bluetooth or do you use an external Bluetooth dongle? If you use an external Bluetooth dongle, what model of Bluetooth dongle do you use?
Is the iPhone Bluetooth turned on?
Before starting to use the app, have you paired it with the iOS operating system using the iPhone's Settings => Bluetooth?
Is the iPhone well charged?
Is the flight control unit powered (red led flashing and green led on if TX is on)?
If you use an external Bluetooth dongle, is the dongle powered (green led on)?
Has the flight control unit already been updated to the latest firmware version?
Do you have other Bluetooth devices connected to your iPhone (car speakerphone, headset, speakers, etc.)? If so, disconnect them because Bluetooth can only handle one connection at a time.
Did you close all background apps using the task manager (double click on the button and swipe all open apps) to be sure that the iPhone RAM is not saturated by other background apps?
At what distance from the control unit are you using the iPhone? Bluetooth has a limited range (100mt outdoors and 50mt indoors) so you don't have to stay too far away, but vice versa if you stay too close the Bluetooth signal could be saturated.
Have you changed the case of your control unit using one of Lynx's metal cases that shields the Bluetooth signal?
When does the app close?
When the little gray window of the iOS operating system appears asking which already paired Bluetooth device you want to use?
Or after the list of flight controller units (including the Demo mode unit) appears?
Or after you have selected the flight control unit while the data is being downloaded from the flight control unit?
Does the blue led of the Bluetooth module (internal or external) light up?
When the app closes by itself, does the blue led stay on or off?

After the app closes, and before each new attempt to use the app, do you close the app completely from the iPhone's task manager so that it restarts from scratch instead of from the previous situation?
Doesn't any message or warning appear when the app closes?


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guidopetsch
(@guidopetsch)
Active Member Customer
Joined: 3 months ago
Posts: 6
 

I made a short video for you. It ist to difficult, to describe. The App jumps in the Background. Im am Using the APP about one Year without problems. The issue occours since the update to 3.4.000. I remember, I had this issue with other APPs like navigation or banking until they become a further update, in the past. The iPhone has been restarted before the video.

 


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BrainDev
(@customercare)
Member Admin
Joined: 3 years ago
Posts: 638
 

Thank you very much for the video!
The method used in the movie cannot work and never could work even in the past with previous versions.
It doesn't work before, it doesn't work now and it can never work in the future either.
This is due to the fact that the app should be totally closed before it can be run again by restarting from scratch re-initializing Bluetooth but the iOS operating system does not provide a command that allows apps to be totally closed. iOS unfortunately always leaves apps active and running in the background by default. To close them totally you have to close them manually.
So, before you can run the app you have to kill it totally by swiping and then restarting it from scratch. Otherwise, when the Bluetooth communication is restarted, the iOS Bluetooth crashes.

In order to reduce the inconvenience caused by this iOS issue, some features have been specially introduced in the app. For example:
1) The app as long as it is running prevents the device from going to standby by putting the app in the background.
2) When you reopen the app, it always restarts from the section where it was closed: If it was in Wizard, when it restarts, it restarts from Wizard, if it was in Advanced, when it restarts, it restarts from Advanced, if it was in Diagnostic, when it restarts, it restarts from Diagnostic. etc.

Note: when you put the phone in standby the app goes into background and the Bluetooth connection is broken. This is good because it means that while the phone is in your pocket, rubbing against the pocket will prevent the app from communicating in any way while the model is in flight by inadvertently or unintentionally changing the Flight Control Unit setup values while the model is flying.


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guidopetsch
(@guidopetsch)
Active Member Customer
Joined: 3 months ago
Posts: 6
 

The iPhone had a clean start before. In the Video, i started the APP first time by the icon. In the sccond and third try, I would like do demontrate the jumping in the background. Otherwise it is not possible to raech the Demo Mode, beacause the App is always hidden. Here is a second Video:


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